IT technology is without a doubt, one of the big ticket items on any company’s budget. Questions to ask should revolve around IT compatibility, software licensing, how your technology compares to modern standards and where, if any, costs can be reduced or eliminated completely. By requiring your IT department to itemize and keep track of spending, you will gain a more solid understanding of their need

Ask your IT professional to assess your entire network and submit a report on how to streamline systems and functions. Hardware, software, network storage, cloud technologies and communication are all interrelated. What upgrades are needed and what can wait? Find out if your IT department is utilizing standard IT best practices.

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Information storage and retrieval is of vital importance. Ask your IT professional about the frequency and consistency of data backups and where and how those backups are stored. Find out what recovery solutions are established in case of a disaster situation, and ask how that plan can be improved upon.

In the wake of constant new security threats, you need to understand just how secure (or unsecure) your company network may be. Your IT professionals are in charge of your network defense and operation in an environment filled with security dangers. Ask for detailed reports related to your network security, including any attempts that may have been deflected by your current security system. Is your IT department proactive in their protection or emergency-response only?

Speaking of proactivity, it is also important to learn just how proactive your IT professional(s) are about actively ensuring your network stability and success. How proactive are they when it comes to network stability, data storage and security? Are they actively engaging in industry best practices? Do they anticipate problems and have response plans detailed and ready to launch if and when they are needed?

Asking your IT staff to be accountable for their time is no different than asking any other department. How streamlined and efficient are your IT processes? What does your IT team need to do their jobs as best they can, and what inefficiencies can be cleaned up? You don’t want to rule over them with an iron fist, but you also can’t allow them free reign either. Find the right balance—for your IT team and for the business as a whole.

Getting a second opinion from an outside IT consulting firm is something to seriously consider, especially if your business is a small- to medium-sized company. With a smaller budget for IT, it can be difficult to afford state-of-the-art technology and keep top-ranked IT professionals on staff. Additionally, your IT department may be concerned with job security. Getting an outside assessment will not only give you an unbiased view of your technology environment and operations, but it will also provide you with the confidence you need to make changes, if changes are required.

Don’t be afraid to call on outside IT professionals. Running a successful business requires accurate and honest assessments of all operations. Without the help of professionals who make it their business to streamline your business, your company may not remain competitive in this rapidly evolving world of technology.

Endpoint management in IT refers to the process of controlling, securing, and managing all devices (endpoints) that connect to a network, like computers, laptops, smartphones, and servers. It’s a crucial part of IT and cybersecurity, ensuring these devices are secure, compliant, and perform optimally